The Dwell Difference: Why Should I Choose Dwell Over Online Retailers?

The market is flooded with online retailers and home furnishing stores that prioritize convenience over all else. When you shop with Dwell to furnish your home, you’ll notice some distinct differences. 

Quality

While they can be cute, cheap, and convenient for the first few months that they hold up, you’ll soon find that convenience furnishings are not built to last–they are built to be replaced. Two of the most apparent examples of this can be seen in the production methods and type of coverings chosen. There is a big difference between manufactured metal-based componentry that is cranked out one after another on a production line, versus bench-built wooden frames that are hand-finished from start to end. When it comes to production methods, we’ll choose quality and craftsmanship every time.

As another example, “leather” is a broadly used term. When shopping for a leather product, don’t be fooled by tricky terms. If you want a thick, treated, lasting leather, “top grain” and “full-grain” are what you should be looking for. Any of the following should be avoided: Corrected grain, embossed grain, split suede, nubuck suede grain, reconstituted leather, bonded leather, or fiber leather. On the lowest end of the spectrum is fiber leather, which some manufacturers can still call “genuine leather”. This is akin to comparing MDF board to hardwood flooring and calling it “genuine wood”. At Dwell, we choose high-quality materials and durability over fast and cheap.

On-Staff Designers

Dwell is fortunate to employ some very talented Interior Designers. We love our jobs and are here to help you make your home beautiful! At Dwell, we specialize in navigating the nuances of the industry for you – from finding the most appropriate upholsteries for your lifestyle to space planning your rooms so your furnishings are right-sized and balanced. We also have an abundance of creative energy, always ready to apply our tool kit of 250+ vendors to your unique interior style.

Touch and Test

Nothing beats seeing, touching, and sitting on a piece of furniture before you purchase. We invest heavily in this concept with a huge showroom so that you can experience your investments prior to purchasing. Because of this commitment we have become a regional destination for homeowners, builders, realtors, and independent designers!

Customer Service Support

We will never give you a 1-800 number to call. We have staff dedicated to facilitating customer service issues and any questions that you may have. 

White-Glove Delivery

Bringing home new furnishings is so exciting! Except when you realize you have to haul it inside, assemble it, and dispose of all the packaging by yourself. When you order with us we take all of the hassles out of the process. We inspect each item upon arrival and take responsibility for damages. Our skilled team of heavy lifters will come into your home and assemble your rooms per your and your designers’ specifications. They leave with your spaces looking like a magazine!

Supporting Local

During Covid-19 and the recent Iowan Derecho, it has become clear that supporting local businesses has a direct impact on our local economy. Not only does it keep money in our community, but it upholds the values we believe in. At Dwell, we believe in being fully invested in our community, which is why we are happy to donate to and support local charities, as well as develop a network of local recommendations to share with our customers. Never has it been more apparent that we are truly all in this together.